EUDR customs checks come down to one rule: goods listed in Annex I of the EU Deforestation Regulation cannot be released for free circulation or exported unless the customs declaration carries a valid due diligence statement (DDS) reference, a simplified declaration identifier or an exemption code. The operator files the DDS, the forwarder or customs agent puts its reference on the declaration under TARIC code C716, and customs checks it before release.
From 30 December 2026, that handoff becomes part of every relevant shipment for large and medium companies. This guide shows how the reference moves, who needs which documents, how split shipments and Incoterms affect the picture, and what customs does at the border.
The weak point is step 3. A reference that arrives late, by email, or attached to the wrong consignment holds the goods just as surely as a missing health certificate.
| Party | EUDR responsibility | What they need at customs |
|---|---|---|
| Non-EU supplier | No direct EUDR duty, but its data makes the DDS possible | Plot geolocation, production dates and legality evidence sent to the operator |
| Importer (operator) | Carries out due diligence and files the DDS | DDS reference and verification number for each consignment |
| EU buyer (downstream operator or trader) | Collects and keeps the references it receives | Supplier references, kept for five years |
| Freight forwarder | Usually none, unless it places goods on the market | The right reference for each shipment before filing |
| Customs agent (declarant) | Declares the code and reference correctly | C716 plus reference, or the correct Y code, with evidence |
| Customs authority | Checks references and enforces release rules | A valid reference that matches the goods |
The Commission’s EUDR FAQ is clear: a customs representative is never the EUDR operator, because it neither places goods on the market nor exports them. Filing a DDS for a client is a separate role, the authorised representative, which needs its own written mandate. The operator stays responsible either way.
Customs may ask for evidence that the declared code and reference are right. Keep these EUDR documents together for every consignment:
Managing EUDR reference numbers across shipments is where most errors happen. Three rules from the Commission’s EUDR FAQ help.
Quantities must add up. If three shipments draw on one statement for 60 tonnes of cocoa, the third shipment cannot push the total past 60 tonnes.
Incoterms 2020 decide delivery, cost and risk. They do not decide EUDR roles. The operator is the company that places the goods on the EU market or exports them, which for imports usually follows who clears the goods for free circulation.
| Incoterm | Who clears import | Likely EUDR operator |
|---|---|---|
| EXW, FCA, FAS, FOB | Buyer | EU buyer |
| CFR, CIF, CPT, CIP | Buyer | EU buyer |
| DAP, DPU | Buyer | EU buyer |
| DDP, seller established in the EU | Seller | The seller |
| DDP, seller outside the EU | Seller, through a customs agent | Two operators: the seller, and the first EU company that makes the goods available, usually the buyer (Article 7) |
For exports, the exporter is the operator if the goods were never placed on the EU market before, and a downstream operator if they were; under EXW, agree in the contract who exports. This section is guidance, not legal advice; confirm your position with your customs adviser.
Under Article 26 of the EUDR, customs authorities check relevant products entering or leaving the market and work with the authorities that enforce the regulation. If those authorities ask, customs can suspend release. A suspension normally lasts up to three working days, or 72 hours for perishable goods, unless the authority confirms that the goods must be held.
Our guide to EUDR TARIC document codes explains C716, C717 and every exemption code.
Most holds at the border come from a handful of avoidable errors.
Each of these can be caught before filing if the reference, product, code and quantity are checked together.
Groupage coffee into Rotterdam. A forwarder consolidates green coffee from Colombia for three Dutch roasters in one container. Each roaster files its own DDS. The forwarder receives three references, and the customs agent lodges three declarations, each with C716 and the matching reference. One late reference holds only that roaster’s goods, if the paperwork is kept separate.
Wooden furniture sold DDP. A Vietnamese manufacturer sells oak tables to a German retailer on DDP terms and uses a customs agent to clear import. The seller imports in its own name, so it is an operator and files a DDS. Because the seller is established outside the EU, the German retailer, as the first EU company to make the tables available, is also an operator and must carry out its own due diligence and file its own DDS. The contract should say who supplies the plot data and when.
iEUDR by iCustoms is AI-powered, cloud-based EUDR compliance software built by a customs software provider, so the handoff to customs is part of the design, not an afterthought.
For the coffee forwarder above, each roaster’s reference arrives in the forwarder portal tagged to its consignment, so the container clears without chasing three inboxes.
The DDS reference for each in-scope consignment, or the simplified declaration identifier or exemption code, plus evidence that the code and reference match the goods declared.
The operator files the DDS and passes the reference to its forwarder or customs agent, who declares it with TARIC code C716.
No. Annex I goods without a valid reference, simplified declaration identifier or exemption code cannot be released for free circulation or exported.
If the seller is established in the EU, the seller. If not, there are two operators: the non-EU seller that imports, and the first EU company that makes the goods available, usually the buyer. Both file a DDS.
No. The reference is needed when goods are released for free circulation or exported, not while they are in transit, warehousing or inward processing.
No, not when it only moves and clears goods for clients. The Commission's FAQ confirms customs representatives are never operators. It becomes one only if it places the goods on the market or exports them in its own right.
iEUDR sends each DDS reference to your forwarder before they file, so clearance is never held up.
iCustoms is an all-in-one solution helping businesses automate customs processes more efficiently. With AI-powered and machine-learning capabilities, iCustoms is designed to streamline your all customs procedures in a few minutes, cut additional costs and save time.
iEUDR matches every DDS reference to its shipment and warns you before a mismatch reaches customs.