iPortal: Customs portal for your customers
Secure portal to view & manage declarations, duties, HS codes and invoices
Spot errors and send filing instructions all from one place
You're in good company
Everything Your Customers Need
1
listing for every type of declaration
5
core capabilities in one portal
3
data sources compared by iAudit
100%
read-only declaration visibility
See The Full Picture
One Login. Full Visibility
1
Log in
Customers access their own secure iPortal account.
2
Send instructions
Create customs filing instructions in iZap, or simply upload documents.
3
Share HS codes
Provide HS codes for products and see the codes on record via iList.
4
Track & report
Follow every declaration, analyse duties and HS codes, and view invoices.
5
Audit
iAudit compares HMRC data with iList and PDF documents and flags errors
iPortal: Every declaration. Every HS code. Every invoice. In full view.
Reporting tools turn every declaration into insight
iPortal · Reporting dashboard
Apr – Sep 2026
1,834Declarations
£985kCustoms duty paid
£2.80mImport VAT
146Unique HS codes used
Declarations per month, by type
Imports 1,251 · Exports 444 · Transit 139ImportExportTransit
264
288
298
303
328
353
AprMayJunJulAugSep
Top HS codes by duty paid
Top 6 of 146 codes = 79% of dutyDuty and import VAT per month (£k)
Across all import declarationsCustoms dutyImport VAT
142
410
151
436
168
471
160
455
175
498
189
532
AprMayJunJulAugSep
Duty paid by country of origin
Total £985k · China 42%Illustrative sample data for demonstration purposes
One Portal. Every Customer Need.
Capabilities that end the back-and-forth between you and your customers
Every declaration. One listing.
- Full read-only visibility of all types of customer declarations in a single listing.
- Read-only access keeps declaration data accurate and controlled.
- In-depth reporting on duties, VAT, HS codes used and number of transactions.
Classification, shared in one place
- Customers provide HS codes for their products using iList.
- See every HS code on record, without spreadsheets or email threads.
- One consistent source for product classification.
Easy ways to send instructions
- Create customs filing instructions directly in iZap.
- Prefer documents? Simply upload them to the portal.
- Instructions land in one place, ready to act on: no loose email attachments.
Invoice built-in
- Direct visibility of invoices inside iPortal.
- No separate requests or searching through inboxes.
- Fewer billing queries and follow-ups for your team.
Spot anomalies before they become problems
- Compares HMRC declaration data with iList product data and PDF documents.
- Highlights mismatches in HS codes, customs values, origin and quantities.
- Shows every anomaly with the evidence side by side, ready to review.
Your iPortal questions, answered
What is iPortal?
iPortal is the iCustoms customer portal. It gives your customers one place to see their customs declarations, report on duties and HS codes, manage HS codes, send filing instructions, view invoices and review iAudit anomalies.
Which declarations can customers see?
All types of customer declarations appear together in a single listing, with reporting tools built in.
What can customers report on?
In-depth graphs and figures on duties and import VAT, HS codes used, countries of origin and the number of transactions by type and month.
Can customers change their declarations?
No. Declaration visibility is read-only, so customers can see everything while the data stays accurate and controlled.
How do customers manage HS codes?
Through iList. Customers can provide HS codes for their products and see the codes already on record.
How are filing instructions sent?
Customers can either create customs filing instructions in iZap or simply upload their documents to the portal.
Can customers see their invoices?
Yes. iPortal gives customers direct visibility of their invoices.
What does iAudit do?
iAudit compares HMRC declaration data with iList product data and PDF documents such as commercial invoices and packing lists, and shows any anomalies it finds.
See iPortal (reporting, iAudit and more) with the iCustoms team.