The website icustoms.ai is operated by iCustoms (“we” or “us”). By using our website, software, services and mobile app and by submitting your personal information to us, you agree to us using your personal information as set out in this privacy policy. The effective date of this privacy policy and any revised or changed notice may be found on this page.
Any information which is provided by you to us will be treated in accordance with the provisions of (i) the Data Protection Act 1998, (ii) on and with effect from its effective date, the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and Council of 27th April 2016) and any consequential national legislation (iii) the Privacy and Electronic Communications (E
We will not use your information except as described in our privacy policy.
Any processing of personal information will comply with the principles of compliant processing of personal information as set out in the Data Protection Laws. These are that personal information will be:
We collect personal information to implement and improve our services. The data we collect is:
Personal information you provide to us, such as your name, address, email address, phone number, payment information and profile-related information;
Personal information provided to us by third parties, such as user ratings or API from websites such as LinkedIn, Google, Facebook.
The Information generated by the use of our services, including, but not limited to:
– Any personal information or comments that you may provide to us through the toolkits or chatbots;
– Login details, including time;
– Settings / preferences;
– Details of your use of our website or other services and information collected through cookies and other tracking technologies, including but not limited to your IP address and device information (such as your mobile operating system name and version, phone make and model, etc.);
– Data that may be cached locally for performance improvements and offline use; and
– The internet browser and operating system used (website).
This data may be stored in our database and captured as part of our logs or analytics systems. This information may be associated with your user account and is considered private.
Payments are processed by Stripe, which is responsible for securely storing the payment information (e.g. credit and debit card numbers) of all our customers and users. Such information, including any financial transaction made, is subject to Stripe privacy policy.
We do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register for the Services. If you are under 18, please do not attempt to register for the Services or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 18 may provide any personal information to us or on the Services. In the event that we learn that we have collected personal information from a child under age 18, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please write to us at the address specified below.
At iCustoms, we implement appropriate measures to uphold the terms of this privacy policy. When we receive complaints from users, clients or any third party, we do our best to follow up and resolve the issue in compliance with the Data Protection Laws and the terms and conditions of our services and company.
We will use reasonable efforts to keep your personal information up to date. However, we need you to notify us without delay in the event of any change in your personal circumstances so that we can keep your personal information up to date.
This privacy policy is governed by the laws of England & Wales.