A Guide to Intelligent Document Automation Processes

iCustoms is a renowned UK customs declaration software vendor. Its customs-clearing software includes many features that simplify and verify declarations. The iCustoms program supports land, air, and sea trade. To create an innovative workplace, iCustoms provides customs systems and intelligent document automation.

In this blog, we’ll understand document automation and how iCustoms IDP (intelligent document processing) will make the proclamations smart and quick. Before that, we’ve also explained what and how IDP is used.

What is Intelligent Document Automation?

The process of producing, operating, and circulating electronic records using technology is known as intelligent document automation.” Papers, including warrants, statements, invoices, and other firm documents, are created and processed automatically as part of this technique.

Document automation software often includes tools for devising templates and forms, gathering data, producing documents, and automating processes. Reduced human data input and errors may save time and improve accuracy for organisations.

In several sectors, including law, banking, healthcare, and government, document creation may be employed. Businesses may underestimate expenses related to manual document generation and maintenance, increase productivity, and simplify their document processes with its assistance.

What is IDP?

IDP, or Intelligent Document Processing, is a thoughtful approach to the hectic task of reading papers. It extracts information using OCR (Optical Character Recognition) features. It is an advanced AI tool for reading, assembling, and analysing various documents.

Intelligent Document Processing (IDP) automates document processing functions by connecting machine learning (ML) with artificial intelligence (AI) algorithms. IDP obliges businesses by yanking data from unstructured documents like invoices, contracts, and purchase orders and structuring it for computer systems to handle conveniently.

IDP dissects and apprehends the content of documents using cutting-edge methods, including optical character recognition (OCR) and natural language processing (NLP). The system then pulls paramount data, like names, dates, and quantities, and maps them to applicable fields in the database of the organisations or in other software programs.

For more detailed knowledge, read the blog on Intelligent Document Processing to understand how one can use it.

What is the reason for categorising IDP under Intelligent Document Automation?

Intelligent document processing automation uses an artificial intelligence tool to make it potent and smart to operate. Due to its accessible human understanding settings, it is adaptable according to one’s needs. It is becoming popular in multiple fields because of its savvy features.

IDP automates document processing, making it document production software. IDP automates data extraction from unstructured documents into computer-friendly structured data, going beyond ordinary document automation tools. Document workflow automation software creates and distributes documents.

IDP is a subset of document automation that specialises in automating document processing operations. IDP and document creation seek to increase productivity, accuracy, and efficiency by minimising human data input and removing mistakes.

On the other hand, IDP goes beyond conventional document automation by using AI and ML to automate data extraction from unstructured documents, a difficult operation requiring cutting-edge technology.

IDP is a more sophisticated solution that exclusively focuses on automating document processing processes using AI and ML, even though both IDP and document creation software have comparable aims and advantages.

How do importers and exporters make use of the customs IDP?

AI smart document processing technology can be used in any field and for any work. It can be used in medicine, engineering, education, or any other area because it can be modified to any shape.

Here, our main concern is how traders can use it in customs. There are several ways in which IDP is beneficial. Such as submitting documents regardless of language or for verification, cross-checking, and getting faster results with a cost-effective amount of money.

  • Readability in the documentation: Traders can now submit documents efficiently, regardless of form. A programmer can use ML to make the IDP read several texts and find useful information. Specifying information lets the IDP read and process hundreds of papers.
  • Time-saving customs clearances: IDP can read hundreds of documents in a short period after providing the extracted information. Traders have to submit the documents, and all the respective work of reading, transforming, and getting the required information is automated document generation’s responsibility.
  • Tax and duty calculations: Based on the data retrieved from the papers, IDP may be used to automatically compute the customs duties and taxes due on the imported or exported items. This is also significantly used in the inspection of goods.
  • Variety of documents: IDP can handle different types of documents in different languages in a single go without causing any difficulty. It intelligently integrates the documents from unstructured and semi-structured formats into structured ones that can be smartly used.

iCustoms Intelligent Document Automation (IDP)

iCustoms IDP is designed to tackle all the known and unknown errors that might occur in the customs declaration process. An assertive AI-based tool that saves time and provides 99% accurate and relevant information with minimal money. iCustoms document automation software is user-friendly and easy to manage.

An importer/exporter creates an account on the iCustoms user page and fills it with the required and accurate information. His task ends with submitting the documents he has for customs declaration submission. Once the documents are submitted, the iCustoms software sends them to IDP. OCR helps in reading the documents and then transferring them for further processing.

Information that is needed is predefined in the IDP’s software before processing. Once the readable data comes to IDP, it divides it into fragments. Each page is then further divided into structured, unstructured, and semi-structured information. Structured data is easy to obtain as it doesn’t require further clarification.

However, IDP is most beneficial for pulling information from unmanaged documents. It thoroughly reads and obtains the information that is needed for customs declarations. Once all the required data is gathered, an automated form is filled out, and then it is sent to HMRC for approval. It reduces time and effort because multiple declarations are submitted together, which is a great advantage to traders.


iCustoms software is fully systematised and equipped with all the advanced features necessary to support and handle all the tricky work on behalf of traders. Document automation has taken on a new pace since the invention of intelligent document processing.

Hustle-free document management and getting customs declarations without any worry or stress is what iCustoms aims for. iCustoms Intelligent Document Processing Software makes it different from other customs software.

It lets you take the first step by submitting the documents and helps you reach the final step of submission. It is a one-stop solution to all your customs problems because it offers systemised and advanced AI tools to make customs trade fun and an experience to remember.


What does IDP mean in automation?

IDP is an acronym for intelligent document processing using automation. It uses modern technology to extract, evaluate, and organise data from different documents.

What is an intelligent automation example?

Intelligent automation is the use of AI in conjunction with robotic process automation to conduct complicated activities, such as data processing or decision-making, without the need for human participation.

Why use intelligent automation?

By integrating cutting-edge technology like AI and machine learning, intelligent automation improves productivity by automating repetitive operations, reducing errors, and facilitating faster decision-making.

What is the automated customs process?

The use of technology, such as electronic paperwork and automated systems, to accelerate and simplify customs procedures for the effective flow of products across borders is known as the automated customs process.

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About iCustoms

iCustoms is an all-in-one solution helping businesses automate customs processes more efficiently. With AI-powered and machine-learning capabilities, iCustoms is designed to streamline your all customs procedures in a few minutes, cut additional costs and save time.


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Finalist - "Customs Technology Partner of the Year" by MultiModal Awards