Customs software as the word indicates is a software solution that encapsulates all essentials of import/export customs clearance, fast pace document submissions, best AI, advanced machine learning, accurate data transfers and compliance with regulations. It allows you to handle bulk data to be resolved and registered in just a few seconds.

It makes the customs clearance process as simple as apple pie! Welcome to the age of technology where software solutions have gained heights and made our lives easier. Customs software is one such relief where trading on borders becomes convenient, documentations web is simplified and services are accurately authentic. Best part is, it is speedy & reliable.

First you need to know what Customs Software is!

About Customs Software: Quick-to-get Definition

“A software solution that aims to serve your border exchange better, documentation process simpler, compliance with rules surer, clearance process feasible and classification of goods clearer. It is cost efficient and resilient enough to meet the needs of future business activities.” 

iCustoms lets you manage customs globally and with an efficient pace of services.

A glance at the shift from CHIEF to CDS

HMRC is the customs authority of the UK which has the mechanism of CHIEF (Customs Handling of Import and Export Freight). 


But a shift has taken place where CDS (Customs declaration software) is introduced and it will replace CHIEF. 


Now CDS will operate as the only customs clearance platform in the UK. CHIEF will not operate after March 21, 2023. So the businesses will have to do all dealings regarding their goods via Customs Declaration Software. 


Have a look at the table below to know the main difference points of working between CHIEF and CDS. Also, understand what exactly the shift is! 



It is an IT system which is based on paper form.
CDS on the other hand is a fully electronic system where the whole data is exchanged digitally.
CHIEF had Community customs code (CCC) & Single administrative document (SAD) harmonisation rules.CDS has Unions customs code (UCC) & data integration and harmonisation rules.
The requirements of CHIEF are available on CHIEF tariff but if you submit a declaration there, it won’t recognize the codes anymore.Declaration requirements of CDS are available in CDS declaration completion guidance which has different sections for declaring imports/exports  & inventory imports/exports.
CHIEF had a 68 pages form that was to be filled in SAD format. Also, it was designed for those customers who’d complete paperwork as it accepted free text containing multiple chunks of information. So, the supporting documents were submitted via Customers Traders Service online.CDS has different data sets for every sort of declaration (91 single use data elements). Entries are based on restricted code format except address and name & description of goods field. Also, the supporting documents are submitted via Secure file Upload service. (Paperwork is totally excluded here in CDS)
CHIEF had customs procedure codes (7-digit) for each type of declaration.CDS codes are split into two parts. It has a single 4 digit procedure code which is combined with upto 99 various types of 3-digit APCs (Additional procedure codes) for each item.
CHIEF had 4000 separate error codes.Whereas CDS has 200 error codes which directly points to the exact element of data where error has actually occurred. So, it becomes easier to detect these errors and resolve them.
CHIEF offered a payment method where payments were made via duty deferment account, guarantee or flexible account system.CDS has made it much convenient by offering multiple payment options including a new cash account & swift payment options. So, it provides a financial information system where you can view your account statements, make payments & control standing authorities.

Eight indications of best Customs Software

Let’s just understand it from another perspective which ultimately will relate to our core concept and you will be able to understand it quickly. Imagine yourself in a room full of records and files.

Now you are searching for the file you want. But there’s a problem, you are not aware about where to find your required file! You are not familiar with the puzzle of sections around.

Now you see a man having an amazing device in his hand and it lets you see the desired section. This man will take you to your file section and you will be able to grab it in just a few seconds.

Now step out of this imagination and relate it to customs software solutions. Your bulk of data, border requirements, set of rules and goods are just like a room full of records and files.

Your data to be filled and swift clearance of imports and exports is the file you are looking for. And the customs software is the man with the device which will make you able to do speedy submissions and clearance in just a matter of seconds.

So, the best customs software is swift and efficient and is fully able to ensure the accuracy of the submission.

Have a look at the exact eight indications of the best customs software!

1. It processes through best AI & advanced machine learning

Firstly, customs brokerage software that utilises machine learning and AI can help Customs and Border Protection to more efficiently and accurately process the increasing volume of trade and travel. 

In addition, these technologies can help to improve data collection and analysis, as well as target potential threats. Therefore, best customs software will have an efficient AI and advanced machine learning which will make things go in a smooth line!

2. Scalability is an imperative indication

Secondly, customs compliance software should be able to move goods across borders by streamlining the process and making it more efficient. 

However, with the ever-changing landscape of global trade, it’s important to have a solution that is scalable. So, customs software that can’t keep up with the demands of your business will only make you skate in thunder waves. 

key points

3. It is capable for handling bulk data

Thirdly, a good Customs duty management software helps businesses manage their customs processes with an ease of an eye blink. Also, it can be used to track shipments, submit declarations, and pay duties and taxes. 

Also, customs management software helps businesses save time and money by reducing the need for manual data entry and increasing accuracy. Hence, it is able to handle bulk data in minutes and that’s the main indication of why it is needed by the future trade systems. 

4. Accuracy & transparency is the key component

Also, it is important that the software is accurate and transparent. Also, there are many different types of customs duty software available, and each has its own strengths and weaknesses. Therefore, it is important to choose the right software for your needs. 

5. Cost efficiency is what businesses strive for!

When it comes to good customs software, cost efficiency is the key. Also, as a business owner, you will look at both; Quality & Cost. So the best customs software is cost efficient and provides an ease of services with a balance of quality and speed. 

6. Authenticity is an obvious requirement

Having the right customs management software is critical for businesses that trade internationally. Therefore, software must be able to accurately calculate duties and taxes, and it must be up-to-date with the latest regulations.

7. A good customs software will make you comply with rules & regulations

When it comes to importing and exporting goods, Customs entry software is a vital tool. So, it helps businesses comply with Customs regulations and procedures, ensuring the smooth flow of goods across borders.

8. Submission speed matters a lot!

Lastly, customs filing software is designed to help businesses automate the process of Customs declarations and other documentation. Additionally, this can help to speed up the submission process, as well as reducing the chance of errors. 

Hence, a good customs import software makes your imports convenient. It is a customs export software which provides a handful of solutions.

Problems users are facing regarding customs clearance

Customers face a bucket full of problems; Solution is a focus point! 


Customs clearance can be a time-consuming and complicated process, especially if you’re not familiar with the procedures. 


There is a lot of paperwork and documentation involved, and it can be easy to make a mistake that could delay your shipment or even result in it being rejected. Let’s have a look at these problems:

customs clearance problem

Solution at hand via Customs Software

There are customs software solutions available to help with customs clearance problems. These solutions can help to automate the customs process and make it more efficient. 

Customs software has eradicated the amount of paperwork that was needed for customs clearance.

Customs software can also help to track shipments and make sure that they are compliant with customs regulations. It can also help to provide visibility into the customs process so that you can see where your shipment is at all times. 

It is capable of speeding up the customs clearance process so that you can get your shipment through customs more quickly. Customs software providers make the acquisition of clearance services at the ease of your finger tips.  

Not only the clearance juggles are resolved but also classification of goods, technical support and ease of customs procedures is ensured! 

Knowledge box (defining basic terms)


Customs software is a great tool in managing the customs clearance process. Therefore iCustoms is the right choice and a one-stop solution for all that you need. iCustoms can make your exports and imports an easy piece to cut out of the international trade’s cake. The best customs software platform is just a click away.


So get your journey started and book a demo.


And your questions are welcomed at


As it is rightly said:


“Future holds revolutionary advancements and these advancements hold the reins of businesses. Trade all over the world will be just one click away.”

About iCustoms

iCustoms is an all-in-one solution helping businesses automate customs processes more efficiently. With AI-powered and machine-learning capabilities, iCustoms is designed to streamline your all customs procedures in a few minutes, cut additional costs and save time.