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Frequently Asked Questions

Find answers to customs, classification, and iCustoms tools.

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Product Classification

Get help with classifying products using accurate HS codes.

iENS & ICS2 Declarations

FAQs on filing Entry Summary Declarations and complying with ICS2.

CDS Import & Export Declaration

Guidance on UK CDS import/export declarations and common issues.

iDP & Document Automation

Learn how to automate customs document processing and reduce manual work.

iTariff & iCalculator

Easily find the right tariff codes and calculate duties, VAT, and fees in one place.

iAIS & iAES - Ireland

Everything about submitting advance Ireland customs import/export data efficiently.

Most Popular FAQ's

What products does iCustoms offer to streamline trade compliance?

iCustoms offers a suite of AI-powered solutions, including:

  • iCDS for automated customs declarations (Imports/Exports)
  • iENS for Entry Summary Declarations (UK)
  • ICS2 for Entry Summary Declarations (EU)
  • iAIS/iAES for automated customs declaration (Ireland)
  • iNCTS for transit declarations
  • iClassification for HS code assignment
  • iDP for intelligent document processing
  • iCalculator for calculating tax and duties

These tools simplify import/export workflows, reduce errors, and ensure regulatory compliance.

How does iCDS help with submitting import and export declarations in the UK?

iCDS (Customs Declaration Software) is iCustoms’ core module for handling UK customs declarations, fully integrated with HMRC. It simplifies declaration creation, ensures accurate data mapping, and supports Import/Export flows with embedded validation against HMRC rules.

How does iCustoms help with Entry Summary Declarations (ENS)?

iCustoms’ iENS and ICS2 modules enable businesses to quickly generate and submit Entry Summary Declarations compliant with S&S GB (UK) and ICS2 (EU), offering real-time validation, automation of repetitive data entry, and seamless integration with carrier systems.

Can iCustoms automate data extraction from trade documents?

Yes. iCustoms' Intelligent Document Processing (IDP) tool utilises advanced OCR and machine learning to automatically extract, validate, and map key fields from invoices, packing lists, and bills of lading, thereby reducing manual effort and enhancing accuracy.

Is iCustoms compliant with ICS2, S&S GB, and NCTS Phase 5 requirements?

Yes. iCustoms is fully updated with the latest regulations, including ICS2 (EU), S&S GB (UK), and NCTS Phase 5 for UK and EU transit. The platform is designed to adapt to regulatory changes, ensuring your business remains compliant without requiring manual updates or tracking.

What is iClassification and how does it improve HS code accuracy?

iClassification is an AI-powered product classification tool designed to help businesses assign the correct Harmonised System (HS) codes. It suggests the most accurate HS codes by examining product descriptions, attributes, and historical data. 

The tool also enables users to validate codes against global customs databases, ensuring better compliance, minimising duty errors, and reducing the risk of customs delays or penalties.

Additionally, by allowing users to validate codes against international customs databases, the tool improves compliance, lowers duty errors, and lowers the possibility of customs delays or fines.

How does iAIS/iAES help me with customs clearance?

iCustoms’ AI-powered iAIS/iAES tools are end-to-end solutions for Irish customs. iAIS handles import declarations, while iAES handles export declarations, automating data entry, validation, and submission.  

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