Simplify Certificate of Origin with iCustoms Process Automation Solution

In the midst of international trade, the Certificate of Origin (CO) is a crucial document. It plays a crucial function in providing final confirmation of a product’s origin as it travels across international borders. There are significant obstacles to the traditional manual method of granting these certifications. This conventional method frequently struggles with a number of issues, leading to inefficiencies, errors, and problems with respect to trade law compliance. Here enters into the play an intelligent document processing or process automation solution to rescue.

According to a Gartner study, companies lose an average of $12.9 million a year due to poor data quality. This financial strain highlights how crucial it is for the data on the certificate of origin to be accurate and may be substantial for any kind of business.

This blog will look into the tremendous potential for improvement in the issuing of COs through the use of digital process automation solutions. The goal is to streamline and improve the entire process by automating it.

Challenges of manual CO issuance

The manual issuance of Certificates of Origin (COs) has various challenges:

Errors and inefficiencies

The manual method is prone to inaccuracies and errors. Human errors during the processing or input of data may result in inaccurate information in the CO, which may cause trade transaction delays and complications.

Compliance problems

Manual issuance frequently finds it difficult to guarantee complete adherence to the complex and dynamic laws regulating global trade. Manually fulfilling these standards can be difficult and prone to error.

Lack of visibility and control

There is a lack of thorough visibility and control in the manual CO issuing procedure. It becomes impossible to track and monitor the progress of COs, which makes it tough to manage and guarantee that tasks are completed on time. This supervision gap may make trade activities less effective.

Problems caused by inaccurate certificate of origin

Here are some issues caused by incorrect Certificates of Origin:

Customs rejection

Inaccuracies such as variations in information on COs or inaccurate goods’ origin might result in customs rejection. This might cause shipment delays, storage fees, and financial penalties.

Financial loss

Customs officials can impose penalties or fines in response to inaccurate COs. Furthermore, inconsistent documentation may result in payment delays or even contract cancellations, which would put a strain on finances.

Supply chain disruption

A rejected cargo due to CO errors impacts the entire supply chain. There may be shortages or surplus inventory, which affects manufacturers, distributors, and suppliers’ ability to meet their schedules.

Legal implications

Inaccurate COs could violate certain legislation or trade agreements, giving rise to legal challenges. This could include legal fees, fines, or contract revisions, which might affect business relationships.

Tariff and duty errors

Improper classification of commodities in COs results in incorrect duty charges or tariff assessments. This affects the trade’s overall cost-effectiveness, profitability, and pricing strategy.

Quality control issues

Inaccurate COs might mislead product quality or origin, resulting in customer discontent, product returns, or brand reputation loss.

Market access barriers

Inaccurate COs may prevent compliance with regulations for accessing particular markets or enjoying trade benefits under certain agreements, restricting market penetration and growth.

Reputation damage

Ongoing errors in COs have a detrimental effect on a company’s dependability and credibility, which may result in the loss of future trade prospects, commercial relationships, and market credibility.

The complexity of the supply chain

Fixing errors requires more administrative work, communication, and even renegotiations, which raises the operational costs and complexity of supply chain management.

iCustoms: Offering process automation solution

When it comes to process automation service solutions, iCustoms stands out as a revolutionary platform designed to simplify the complex certificate of origin issuing procedure.

By utilising intelligent process automation solutions, we seek to replace the manual operations that used to be a part of CO management.

Key features

Key features of customs process automation

Automated data capture

iCustoms combines machine learning techniques with cutting-edge optical character recognition (OCR) technology. This combination removes the need for human input by allowing the machine to quickly and reliably extract relevant data from a variety of document forms. iCustoms effectively gathers and arranges certificates of origin-related data, whether from scanned photos, PDFs, or digital formats.

Pre-filled certificate of origins

By using its database of historical data and saved information, iCustoms uses intelligent automation to fill up CO forms ahead of time. The technology greatly accelerates the CO issuance process by automatically filling in repetitive details, like product information, origin details, and exporter details. This ensures accuracy and consistency throughout all documents.

Data compliance rule checks

iCustoms’ automated architecture incorporates real-time compliance assessments. CO data is dynamically cross-referenced by the platform with a large database of trade laws and standards. Any deviations or discrepancies are immediately notified, allowing users to correct errors before final submission, reducing compliance risks and assuring regulatory compliance.

Workflow management

iCustoms manages an automated workflow system that makes the CO issuing process smooth. The platform makes it easier for concerned stakeholders to collaborate by streamlining everything from approvals to notifications and status tracking. Along with increasing productivity, this automation offers transparency and traceability all the way through the CO issuance lifecycle, streamlining trade operations.

Data security & audit trails

iCustoms places a high priority on data security, putting strong encryption mechanisms in place to protect sensitive CO-related data. In addition, thorough audit trails precisely document and track every action made within the system. This thorough tracking assures accountability, transparency, and regulatory adherence, boosting the CO issuing process’s integrity.

The benefits of iCustom’s process automation solution

Benefits of iCustoms Process Automation Solution

There are numerous significant benefits to processing Certificates of Origin (COs) using iCustom’s process automation software:

Reduced mistakes and rework

Intelligent automation reduces the need for human intervention in entering data and processing, resulting in fewer errors. Eliminating manual entry reduces the possibility of errors in COs, which in turn reduces the amount of rework and corrections.

Quicker clearance

Automating the CO issuance process optimises workflows, allowing the full process to be completed more quickly, from application submission to approval. This effectiveness speeds up processing times, which in turn speeds up customs declaration and, eventually, quickens the flow of products across borders.

Enhanced productivity

Process automation boosts overall efficiency by releasing resources that were previously allocated to human data entry and verification. Employees can concentrate on higher-value tasks and strategic operations, increasing productivity and contributing to the business’s goals.

Improved compliance

Automation solutions incorporate trade compliance checks into the CO issuing process. Real-time validation against trade legislation ensures that all relevant standards are met by COs. As a result, there is less chance of non-compliance problems, which guarantees easier transactions and lessens the possibility of fines.

Savings on costs

Automation adoption results in financial savings for companies. Error reduction, shorter processing times, enhanced productivity, and better compliance all lead to cost savings. Furthermore, there are immediate reductions in operating costs as a result of the decrease in manual labour and rework.


In conclusion, automation is a game-changer when it comes to streamlining the Certificate of Origin procedure in customs. This upgrade guarantees compliance with HMRC or UK government requirements while also expediting approval processes. Adopting automation promotes a more competitive market while preserving accuracy in global trade, making it easier for companies to concentrate on expansion and innovation.

Want to streamline the process of obtaining your Certificate of Origin? iCustoms offers AI-powered automated data processing solutions, i.e., iDP that can completely transform the workflow of your company. Take your business to the next level with ease!


What is the automated customs process?

The automated customs process uses technology and simplified systems to speed up customs-related tasks like documentation, clearance, and checks.

What are the benefits of customs automation?

Automating customs processes helps things move along quicker, cuts down on mistakes, ensures rules are followed and makes importing and exporting goods a whole lot smoother.

What is the automated system for customs data?

An automated customs data system collects, processes, and manages customs-related data for quick and accurate customs declarations and compliance.

What are process automation tools?

Business process automation technologies automate and streamline repetitive procedures and workflows. These tools improve industry processes by reducing manual intervention, increasing efficiency and accuracy.

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About iCustoms

iCustoms is an all-in-one solution helping businesses automate customs processes more efficiently. With AI-powered and machine-learning capabilities, iCustoms is designed to streamline your all customs procedures in a few minutes, cut additional costs and save time.


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Winner - "Customs Technology Partner of the Year" by MultiModal Awards